# HR Requests HR uses **HR Request** to tell IT that people are joining or leaving, with all the details IT needs, instead of sending scattered emails. ## Opening a request 1. Open **Staff Management** › **HR Request** and click **New Request**. 2. Choose the **Request type**: - **Onboarding**: new employees. Only first and last name are required. - **Offboarding**: employees leaving. All fields are required, including the end date. - **Other**: any other request. Write it in the notes. 3. Add **General Notes** for IT if needed. 4. In **Collaborators List**, add a row for each person with first name, last name, department, job title, location, device type, phone, and the start date (onboarding) or end date and garden leave date (offboarding). Click **Add** for more rows. 5. Click **Submit Request**.  Departments, locations and device types are the lists defined in [Settings](https://wiki.cyberguard.srl/dim/staff-management/settings.md). IT receives an email at the address set in [Settings](https://wiki.cyberguard.srl/dim/staff-management/settings.md#email) with the request. ## Following a request The **Onboarding / Offboarding Requests** page lists all requests with requester, number of people, status, type and dates. Filter by requester, status (**Open**, **Completed**, **Cancelled**) and type. Open a request to see the details. IT clicks **Mark as Completed** when everything is done: the requester receives an email. A request can also be cancelled or deleted. ## Permissions | Permission | Allows | | --- | --- | | **Device Assignment Request** | Open requests and see your own. | | **Manage Assignment Requests** | See all requests, complete, cancel and delete them. Usually for IT. |